# Common Issues

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### **You lack the required entitlement to ...**

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Just restart your server, and don't forget to put ensure (start) to server.cfg

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### **Failed to verify protected resource ...**

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Delete existing one and reupload script again. It means your upload is corrupted

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### **I haven't got my customer perm on discord**

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Use /tebex:claim command in discord tebex-claim channel. If you couldn't take your discord perm open ticket and provide your transaction ID